What is bilateral stimulation?
We're so glad you asked! Take a look at our "Learn" page using the link below!
Are you on social media?
Absolutely! We have a presence on Facebook, LinkedIn, and Instagram.
Facebook: SOS Play
Instagram: @sosplay_llc
LinkedIn: SOS Play
Does my Buzzy Buddy come with a warranty?
Your Buzzy Buddy comes with a 1-year warranty. Within that period, we will be happy to resolve any issues you experience with your Buddy at no cost.
If you are having an issue with your Buddy, simply use the button below to reach out directly to our team, and you'll receive a response within 24-hours. Our team will work to get your issues resolved as quickly as possible, so you can get back to soothing hugs and calm restoration.
Please replace the "XXXX" in the subject line with your order number, and use the body of the email to describe any issues that you are having.
How do I return my Buzzy Buddy?
Your Buzzy Buddy comes with a 30-day, risk-free guarantee — if you don’t love it, simply return it for a full refund. 💛
To start a return, simply click the link below. A member of our team will respond within 24-hours with instructions on returning your Buddy and processing your refund.
In your return email, be sure to include the following:
Subject Line: Replace "XXXX" with your order number from the original confirmation email.
Body: Please let us know why you are returning your Buddy. Each Buddy comes 30-day risk-free, so simply let us know the reason, and our team will respond with your return/refund instructions.